NHTSA Data Explorer

Ram ProMaster 2500

Data refreshed July 19, 2026

Select a model year to filter results to that year of the Ram ProMaster 2500.

Complaints

625

Active records

Recalls

45

Active records

TSBs

832

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

4

Crashes

19

Fires

15

Top reported issues — Ram ProMaster 2500

Click a category to expand its values.

Condition issue

168

Operating state

151

Driver assistance issue

106

Reporting mechanism

105

Transmission/drivetrain behavior

69

Braking behavior

63

Performance issue

58

Thermal issue

58

Fluid issue

56

Noise

53

Steering behavior

53

Engine behavior

40

Electrical issue

30

Vibration/harshness

27

Lighting behavior

25

Safety restraint issue

22

Ride/handling behavior

17

Access/entry issue

16

Smell

14

Powering on/off behavior

11

Safety restraint behavior

10

Infotainment behavior

9

Recent change

8

Starting behavior

7

Communication/network issue

3

HVAC behavior

3

Electrified system issue

2

Wiper/washer behavior

2

Recent filings

The 10 most recent filings for each type.

2023 RAM PROMASTER

Filed Jul 14, 2026


While operating a 2023 Ram ProMaster 2500 (3.6L V6) for normal commercial use at approximately 39,129 miles, the coolant began bubbling and engine temperature spiked suddenly while driving. The vehicle was immediately parked and towed to an authorized Chrysler Jeep Dodge Ram dealership as it was completely undrivable. This created a serious safety risk as the vehicle lost drivability suddenly on public roads during active commercial operation. Upon teardown the authorized dealer documented:…

2022 RAM PROMASTER

Filed Jul 13, 2026


I am reporting a severe, intermittent loss of Electronic Power Steering (EPS) assist on a 2022 Ram ProMaster cargo van at ~21,000 miles. The defect causes sudden drops in steering assistance and erratic wheel-jerking under heavy electrical loads during rapid, low-speed turns while parking.A professional dealer teardown and inspection at Dutch Miller Ram confirmed that environmental rainwater from the windshield cowl completely breached the factory weatherproofing seals. Standing liquid was…

2023 RAM PROMASTER

Filed Jul 5, 2026


I started having issues with the power steering. It started when I was leaving work about a month ago. Pulling out of the parking lot,it starting pulling to the left, when I was turning right. I got home and started looking for the power steering fluid tank, and couldnt find it. It was fine for a few days after that. Then I was making a right hand turn, it felt like it starting resisting the turn and tried to straighten out halfway through the turn. Another time, I was going around a left hand…

2021 RAM PROMASTER

Filed Jun 26, 2026


The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a…

2023 RAM PROMASTER

Filed Jun 24, 2026


2023 RAM ProMaster VIN [XXX]. NHTSA Recall 25V-720 / FCA 67C Cooling Fan Fire Risk. Dealer : Landmark Chrysler Dodge Jeep Ram FIAT Of ATLANTA .. ( 5745 Peachtree Blvd Chamblee GA - 30341 confirmed BCM failed due to recall. THINKCAR 05/25/2026: B1081-86 ECM Fire Protection Strategy Failure - Active. FCA refused free recall repair, demanded customer pay. Vehicle at dealer since 05/21/2026, 30+ days, no loaner. I paid $571.73 battery on 06/03/2026 and dropped at dealer. FCA violating 49…

2022 RAM PROMASTER

Filed Jun 24, 2026


The power steering for my 2022 Ram Promaster failed on 3/7/24. The safety issue this caused was that steering the van was nearly impossible. Fortunately, the failure occurred while I was in a parking lot. The van had to be towed to the local dealer. The defective parts were on backorder (part number 6TB16JXWAC Module-steering control) and arrived on 5/21/24. This was covered under warranty and the repair work was done by the local dealer. There weren't any warning lamps that would…

2021 RAM PROMASTER

Filed Jun 23, 2026


The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts for the recall repairs were unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. The contact had not experienced a failure.

2024 RAM PROMASTER

Filed Jun 18, 2026


I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that there was nothing they could do about it because of some publication from RAM. They told me to escalate the concern.

2024 RAM PROMASTER

Filed Jun 18, 2026


Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering

2023 RAM PROMASTER

Filed Jun 17, 2026


Fire

The contact owns a 2023 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked, there was a humming sound coming from the vehicle, and…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated July 19, 2026. Refreshed nightly.