NHTSA Data Explorer
Ram ProMaster 2500
Data refreshed June 26, 2026
Select a model year to filter results to that year of the Ram ProMaster 2500.
Complaints
618
Active records
Recalls
45
Active records
TSBs
832
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
4
Crashes
19
Fires
15
Top reported issues — Ram ProMaster 2500
Click a category to expand its values.
Condition issue
Operating state
Driver assistance issue
Reporting mechanism
Transmission/drivetrain behavior
Braking behavior
Performance issue
Thermal issue
Fluid issue
Noise
Steering behavior
Engine behavior
Electrical issue
Vibration/harshness
Lighting behavior
Safety restraint issue
Access/entry issue
Ride/handling behavior
Smell
Powering on/off behavior
Safety restraint behavior
Infotainment behavior
Recent change
Starting behavior
Communication/network issue
HVAC behavior
Electrified system issue
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2024 RAM PROMASTER
Filed Jun 18, 2026
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that there was nothing they could do about it because of some publication from RAM. They told me to escalate the concern.
2024 RAM PROMASTER
Filed Jun 18, 2026
Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering
2023 RAM PROMASTER
Filed Jun 17, 2026
The contact owns a 2023 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked, there was a humming sound coming from the vehicle, and…
2020 RAM PROMASTER
Filed Jun 17, 2026
The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, Camera System Unavailable. The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.
2023 RAM PROMASTER
Filed Jun 15, 2026
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at various speeds, the vehicle lost power steering assist with several unknown warning lights, and the check engine and parking assist warning lights were illuminated. The contact was forced to restart the vehicle to resume normal operation. The vehicle was initially taken to the dealer where the wiring harness was replaced; however, the failure returned soon after the repair. The vehicle was taken back to the…
2023 RAM PROMASTER
Filed Jun 15, 2026
Manufacturer has not timely completed the following recall in a manner that promotes safety or the urgency to protect lives. My particular vehicle is a class B recreational vehicle that cannot be used since this recall. I request NHTSA exert its authority to compel the manufacturer to expedite immediate recall safety repairs.
2025 RAM PROMASTER
Filed Jun 11, 2026
whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened the steering felt all over the place like I was floating and if I turned the wheel just a tiny bit the vehicle thought I turned it a lot and over corrected, needless to say I was all over the…
2021 RAM PROMASTER
Filed Jun 11, 2026
The contact owns a 2021 Ram Promaster 3500. The contact stated that while in reverse(R), the rearview camera was inoperable, with the message Backup Camera Not Available displayed. The contact stated that the failure had rendered the back over prevention safety system inoperable, depriving the driver of crucial rear visibility while reversing a large commercial van. The contact received notification of NHTSA Campaign Number: 25V552000(Back Over Prevention); however, the part to do the recall…
2024 RAM PROMASTER
Filed Jun 11, 2026
I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that Stellantis (FCS USA) had said that these vehicles that were outfitted for private use were not under the recall anymore, but i'm not seeing any information to this effect. on some VIN recall lookup sites, it doesn't show anyrecalls. but NHSTA still…
2023 RAM PROMASTER
Filed Jun 11, 2026
While driving the dash screen show a caution with a note that vehicle is in Limp Mode as I was on a freeway this became a huge problem putting my life at risk and for others moving at the speed of traffic then suddenly having to decelerate in order to move around me. This problem has been reported to the dealership and confirmed that this is a common issue, there was no warning ahead of time.